HP Officejet 6310 - Access your serial number and service ID

background image

Access your serial number and service ID

You can access important information by using the

Information Menu

of the HP All-in-One.

User Guide

139

HP warranty

and

support

background image

Note

If the HP All-in-One is not turning on, you can view the serial number by looking

at the sticker on the rear side. The serial number is the 10-character code in the upper
left corner of the sticker.

To access your serial number and service ID
1.

Press and hold

OK

. While holding

OK

, press

4

. This displays the

Information Menu

.

2.

Press until

Model Number

appears and then press

OK

. This displays the service ID.

Write down the complete service ID.

3.

Press

Cancel

, and then press until

Serial Number

appears.

4.

Press

OK

. This displays the serial number.

Write down the complete serial number.

5.

Press

Cancel

until you to exit the

Information Menu

.